E*Trade - No Soup For You!

April 12, 2008 · Filed Under Investing, Miscellaneous 

Earlier in April I decided to open up a new US E*Trade account. I have an E*Trade Canada account, but trying to get money out of Bank of America into E*Trade Canada is a real pain. After they sent me an email saying that my account was setup, I logged in, and verified my bank account information. However, when I tried to move money into the account, there was no options to transfer funds into my brokerage account. I ended up leaving it that night and forgetting about it until today, when an E*Trade representative phoned me at work to find out if I had had any problems with my account. I explained what happened and he transferred me to some customer verification department. Since I only recently moved to Ponte Vedra, their 3rd party verification company couldn’t verify my address. So, get this, they want me to fax them a copy of my Social Security card to verify I am who I say I am. I haven’t done it, and I’m not sure if I will. With all the identity theft going on in North America, I have a problem faxing copies of my social security to anyone regardless of who it is. Certainly, E*Trade must have other means to verify that I am who I say I am. My banking information was verified by them (Name, Address, Bank, Bank #), isn’t that enough? 

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